Research & Reports
Annotation: So far in 2014, customers have already asked nearly 9 million questions on Facebook and Twitter combined*. More than ever, customers share their concerns on social, hoping their queries...
Cheil MENA has released a report titled Shopper Powers Trends 2014 Middle East, mapping out eight trends that will shape shopping in the region. The trends include omni-chaneling, which allows...
When you think of how people access the Internet, you might glance at your smartphone or computer and imagine everyone around the world using similar devices. However, roughly 7 out of every 10...