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SAS Middle East, a leading provider of business analytics software and services in the Middle East region, has revealed that its strategic global partnership with Expedia, the world’s leading online travel agency, has helped drive in new ways to increase customer satisfaction and reinforce customer loyalty across the globe including the Middle East regions thriving travel and tourism market. With the use of SAS Analytics, Expedia was able to transform huge volumes of data into useful insights for decision making, thereby effectively optimizing online customer experiences and increasing customer lifetime value to fuel the company's growth.

Panasonic Avionics Corporation has signed on with Etihad Airways to provide its in-flight entertainment system. The system, which includes broadband internet and live TV, will be made available on the airline's long-haul flights.
James Hogan, Etihad Airways’ Chief Executive Officer, said “it is essential that we offer the most engaging and dynamic in-flight entertainment for our guests – especially on longhaul flights. We went through a comprehensive technical and commercial evaluation of what was out there in the market. Panasonic will support Etihad Airways’commitment to delivering a system that will enable us to stay at the leading edge in this all-important area”.