Value Partners

Growth in demand for VOD calls for examining ability of broadband networks to deliver quality VOD to satisfy consumers

Sun, 2011-05-08 08:21 - By  
According to Value Partners, a leading managing consultancy firm in the Middle East specializing in media and telco trends, the continued growth in video on demand (VOD) in the Middle East delivered over the internet is inevitable as consumers are increasingly expected to control their viewing.  
 
Value Partners suggests that growth in demand for VOD calls for a coalition of infrastructure providers, broadcasters and regulators, to examine the ability of the Middle East’s broadband networks to deliver VOD with the quality of service required to satisfy consumers. Traditional Telcos acting as Internet Service Providers (ISPs) and content/application providers need to adapt their technical and business models to meet future consumer demands, and the role of future net neutrality legislation in shaping this quality of service required to satisfy consumers of VOD. 
 
“As more online video services are launched and internet VOD moves to the TV, audiences in the Middle East increasingly expect internet VOD to match the reliability of broadcast TV,” said Santino Saguto, Partner, Value Partners.  
 
“VOD is the most technically challenging of all services to deliver with guaranteed QoS. Today, to stream standard definition (SD) video without interruptions requires a consistent speed of around 1.5 Mbps for the duration of the video. This is more demanding than other applications such as surfing and email, which are bursty and less time critical; or internet telephony which requires lower bandwidth.” 
 
Over the next few years, Value Partners expects that compression technology will reduce the speed required to deliver SD quality internet VOD. In conjunction, infrastructure upgrades will increase the speeds achievable by homes in the Middle East. 
 
“Over time, improvements in compression, buffering, and use of progressive download technologies in the Middle East will reduce the speeds required and allow for short fluctuations in speed during streaming,” continued Saguto. “Internet VOD is likely to remain the most extreme test of the network infrastructure’s ability to deliver consumers guaranteed QoS services.”
 
The opportunity for content and application providers
 
With personalization and differences in user interface driving loyalty, users are likely to default to a small number of favorite sites. VOD content providers, such as YouTube and Seesaw, will compete for users based not only on content but also on picture quality and service reliability. Furthermore, as internet VOD moves to the TV, reliability becomes more important as TV VOD needs to match the experience of broadcast TV, PVRs and DVDs. Opportunity in the Middle East is also linked to provisioning of local content as well as regional websites or regionalization of existing global websites. 
 
Telcos are aware they are critical to delivering uninterrupted VOD streamed over the internet. They control the majority of the delivery infrastructure. With the right investment in network infrastructure use of intelligent network management and traffic prioritization techniques, and appropriate partnerships across the value chain, they will be able to provide guaranteed QoS solutions to consumers and content providers. Furthermore, the nature of telcos’ relationships with their customers means they are best placed to work with customers to trouble-shoot any pinch points within the customers. 
 
Major telcos are also seeking to take the market opportunity opened up by guaranteed QoS technologies one step further, by moving into triple-play, offering customers a bundle of pay TV, broadband and telephony. This would help them extend their relationship with customers, grow Average Revenues Per Users (ARPUs) and reduce churn. Countries as UAE and Qatar are also enjoying the availability of extensive FTTH infrastructure to deliver high speed broadband and top QoS. 
 
Net neutrality
 
In its purest form, net neutrality is the equal treatment of all traffic in a network, so that consumers can have non-discriminatory access to all content, services and applications. However, it is now widely recognized that ISPs need to manage the traffic on their network to optimize network performance. The debate currently centers around defining the acceptable level of network management. There is clear consumer demand for VOD. However, business models are nascent and their viability on a standalone basis is as yet unproven. Furthermore, delivery of VOD services over the open internet is technically complex and generally involves multiple stakeholders controlling different parts of the delivery infrastructure.   
 
For a guaranteed consumer experience collaboration between content/application providers and telcos/ISPs is required. The future development of the internet VOD market depends on the outcome of negotiations between content providers and telcos/ISPs around the division of responsibilities and sharing of value.

Media players in the Middle East yet to make use of new digital platforms

Tue, 2011-02-01 13:34 - By  

According to Value Partners, a leading management consultancy firm in the Middle East, there is a significant role that digital platforms and new technology can play in the development of local content in the region. This includes the localization of content, experimenting with 'freemium' models and the collaboration of broadcasters and telco players, encouraging the collaboration between rights owners and network providers in the Middle East for funding of digital content - both online and mobile.

"The MENA region displays a very strong demand potential for digital content and we expect substantial growth in digital platforms going forward," said Santino Saguto, Partner, Value Partners. "For instance, Saudi Arabia is the third largest market for YouTube playbacks on mobiles worldwide, behind only the US and the UK. Furthermore, our research confirms that the usage of social media is particularly high in the region, with nearly 70% of consumers in key Arab markets using social networking sites."

Value Partners state that a wide digital space offers plentiful opportunities for media players in the region to both extend their existing content to new platforms and to develop new content for those platforms. According to Saguto, online and mobile devices provide new platforms for the exploitation of existing content owned by producers and broadcasters. Referring to the online VOD service known as 'Hulu' in the USA, Saguto said: "The joint venture between NBC Universal, Fox and ABC is the most successful example of a collaborative online VOD concept, boasting around 40 million unique users per month, nearly 1 billion videos viewed every month and around US$100m in advertising revenues last year."

He suggests that a 'freemium' model, which includes a mix of both free and paid content, including a nominal subscription fee, could work well in the region and that the industry could benefit from players experimenting with this model further on digital platforms: "On one hand, there has always been a sense of prerogative to content largely due to the abundance of piracy; on the other hand, there is an urgent need to find the 'right' content, that consumers will be willing to pay for - that is, providing a premium to the consumer that is worth the extra cash," added Saguto.

Value Partners encourages the collaboration between rights owners and network providers in the Middle East for funding of digital content - both online and mobile. Telecom operators are urgently looking for broadcasters to partner with on digital content. At present, most telco players not only lack the skills to produce content themselves, but also to market that content effectively. Meanwhile, broadcasters feel that given market conditions and due to the balance of power between themselves and the operators that they are in a difficult position and are not comfortable taking the risk and investing in digital content.

Value Partners research exhibits strong growth in mobile broadband, particularly in some of the GCC markets such as the United Arab Emirates, Saudi Arabia and Qatar. As mobile broadband penetration increases in the region, revenues from mobile content look set to rise. However, in spite of the potential opportunities, revenues from content today still constitute a very small portion of overall revenues.

"Although there are some strong differences in perspectives between various players in the value chain, there seems to be a strong opportunity for partnerships between content providers and telco operators, however, this is not without risk. If the region is to increase the revenues generated from mobile content and identify the best model for revenue sharing, it may require some initial experimentation by innovative players, as has been seen in other markets." concluded Saguto.
 


Research currently underway for third edition of the Arab Media Outlook

Mon, 2009-11-23 14:49 - By  

A report on the current state of Arab media covering media consumption patterns and habits across print, online and television platforms is currently being prepared and will be issued in the third edition of the Arab Media Outlook from Dubai Press Club.

The report will also include a comprehensive assessment of current media trends and forecasts of media market scenarios in 15 Arab countries. Interviews with media experts from Bahrain, Egypt, Jordan, Kuwait, Lebanon, Morocco, Oman, Palestine, Qatar, Saudi Arabia, Syria, Sudan, Tunisia, the UAE and Yemen, are also scheduled to conclude end of this month.
 

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Arab Media Outlook to be released in February 2010

Sat, 2009-11-14 17:47 - By  

Dubai Press Club and Value Partners cooperate to issue the third edition of the Arab Media Outlook, exhibiting the current state of Arab media among 15 Arab countries. The report will cover media growth trends, the impact of the economic downturn, government roles and overall media consumption habits.

The Outlook is intended to serve all parties associated with the media sector, serving as a resourceful guide for journalists and media professionals to better understand and benefit from the region’s existing media landscape.

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